BrightCourse Messaging Consent & Opt-In Process

 How Participants Consent to Receive Messages 

BrightCourse is an educational platform used by organizations to deliver parenting and life-skills programs. Organizations using BrightCourse communicate with participants who voluntarily enroll in services and provide consent to receive SMS notifications related to their participation.

This page provides an example of the standardized consent and opt-in process used by organizations utilizing the BrightCourse platform.

Participant Enrollment and Consent 

Participants consent to receive SMS communication during program enrollment or direct interaction with the organization. Consent language includes message frequency disclosure, message and data rate notice, STOP and HELP instructions, and links to Privacy Policy and Terms & Conditions.

Consent language includes:

  • Message frequency disclosure
  • Message and data rate notice
  • STOP and HELP instructions
  • Statement that consent is not required to participate
  • Links to Privacy Policy and Terms & Conditions

Participants must actively provide their phone number before receiving messages.

Enrollment Consent Language

"By providing your phone number, you agree to receive text messages from (Organization Name) regarding parenting lessons, program updates, and support communication delivered through BrightCourse. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is not required to participate." 

Example Enrollment Documentation: Click Here to Download

Brightcourse Program Enrollment

Example Messages Participants May Receive

Example:

(Organization Name): A new parenting lesson has been assigned for you. View it here: (Lesson Link). Questions? Reply to this message and we will help. Reply HELP for help or STOP to unsubscribe.

Example:

(Organization Name): Reminder to complete your lesson this week. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help.

 Example:

(Organization Name): A new parenting lesson has been assigned for you. View it here: (Lesson Link). Questions? Reply to this message and we will help. Reply HELP for help or STOP to unsubscribe. Msg & data rates may apply. Message frequency varies. 

 Participant-Initiated Communication 

Participants may reply to lesson notifications or contact the organization directly to request assistance.

Messaging occurs only in response to program participation or participant requests.

 Opt-Out Instructions 

Participants may opt out at any time by replying:

STOP

For assistance, reply:

HELP

Examples of Enrollment form, Consent Language, and Message Notification: 

BrightCourse image

 Messaging Purpose 

Organizations using BrightCourse send messages related to:

  • Lesson notifications
  • Program updates
  • Appointment or session reminders
  • Responses to participant questions
  • Support communication requested by the participant

Messaging is conversational and related to participant engagement.

Policy Examples: 

BrightCourse provides messaging technology to participating organizations. Each organization is responsible for collecting participant consent before sending messages using the platform. 

For more details email Support@BrightCourse.com